Why Our Customers Continue To Choose Us!

DATE OF POST

1 March 2026

AUTHOR

John

It has come to our attention that a former employee has recently been contacting some of our valued clients.

While we fully respect that you have a choice in where you place your business, we believe it is important to remind you why so many customers continue to trust and grow with us.

Our team represents over 150 years of combined sales experience, supported by 120 years of engineering expertise within the access rental sector. That depth of knowledge is not easily replicated — and it goes even further.

We began in the plant hire industry in 1975 and have helped influence direction and logistical improvements in supply ever since. Eagle Platforms was first established in 1988 through a father-and-son partnership between Jim Haigh and his son, and today Eagle Platforms & Training Ltd continues that legacy with industry-leading, customer-focused standards.

HIGH TECH

  • Paperless offices since 2015
  • One of the most modern fleets available, including hybrid and low-carbon options
  • Average fleet age of just 3 years
  • Operating manuals and test certificates issued with every hire
  • On/off hire delivery prompts sent before arrival on or collection from site
  • Fleet tracking systems adds value to your site security
  • Weekly plant-on-hire reminder emails
  • IPAF Simulator training, safely training the UK working at height on mewps.

RELIABILITY

  • 4 of our 6 delivery vehicles recently replaced with brand-new ULEZ-compliant trucks
  • £2 million invested in the past three months alone

CHOICE

  • Delivery on time — or early — every time
  • Dedicated account manager for every client
  • A commitment to continually improve our service standards

COMPETITION
We actively encourage comparison with any leading supplier of equivalent services. We are proud of our standards, our customer testimonials, and our Google reviews.

If you feel you are not receiving any of the service standards outlined above, please contact me directly and we will address any shortfalls immediately.

If you are happy with our service, we would greatly appreciate you introducing a business colleague. When they open an account, you will receive an additional 10% discount off your next hire contract as a thank you.

We value your partnership and look forward to continuing to support your business.

Kind regards,

David Simmonite – Managing Director.

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